HAVE A QUESTION?
We answered the most frequently asked questions here.
100% of the money raised is applied to your trip.
Select from the questions listed below.
I need help, who can I contact for support?
Where can people see MyTour Fund page?
You can share your MyTour Fund campaign on Facebook, Google Plus, via Twitter and email, and run it on your Website or blog.
Wherever people see your MyTour Fund campaign, they can donate and then share it with their network of friends.
Even people who aren’t on social networks can contribute. Simply send them a link via email.
How much does MyTour Fund cost?
The MyTour Fund platform is free to use for participants of a School Tours of America trip.
Donors incur a standard 3% processing fee.
How are donations applied to my trip?
100% of all donations are applied directly to your trip account (Donors incur a standard 3% processing fee).
How can people contribute to my fundraiser?
People can submit payments via credit card through the MyTour Fund payment form.
If I cancel the trip, what happens to the funds that have been donated to me?
In the event you must cancel, our
You may be entitled to a refund, however, monies donated to you through MyTour Fund can only be refunded to the credit cards of those who donated.
What if My YouTube video is not playing on MyTour Fund page?
When you create or edit your MyTour Fund, you can provide the URL for a YouTube video that you want to appear on your page.
The video will not appear in the MyTour Fund if any of the following are true:
The video was removed from YouTube.
On YouTube, Privacy for the video was set to
On YouTube, Embedding for the video was set to
No, external sites may NOT embed and play this video
If the video belongs to your YouTube account, you can change the Privacy and/or Embedding as described below:
Near the top right of the
page, click your user icon.
From the dropdown menu, select
From the list of videos that appears, locate the video you want to edit.
To the right of the video’s thumbnail, click
Located under Basic Info, set your video to
Unlisted or Public
, check Allow embedding under distribution options.